Inner-City Arts affirms that it is our policy to afford equal protection in all our personnel practices to all employees and applicants for employment regardless of race, religion, color, national origin, ancestry, physical or mental disability, pregnancy, marital status, age, sex, sexual orientation, medical condition, veteran status, military status or any other protected status as defined under state and federal laws.
Inner-City Arts is a multi-disciplinary arts organization located in downtown Los Angeles, serving more than 5,000 children, teens, educators, and family members annually during the school day, after-school and on weekends. We believe that the arts are transformative and the cornerstone of a high-quality education that levels the learning field across socioeconomic boundaries. Inner-City Arts is a dynamic nonprofit organization that raises from philanthropic sources more than 90% of the revenue needed to support annual programs and operations for a $4.5+ million annual operating budget.
Inner-City Arts offers an artistic, dynamic work environment, where creativity, flexibility, collaboration and personal passion for the arts and arts education are critical to success.
2021 OPERATIONS STATUS: Since safer-at-home orders were implemented in school districts in March 2020, the organization has transitioned the majority of programs and administrative functions to virtual, work-from-home operations. Safety protocols allow staff the option to work on campus or to work remotely from home until campus reopens to all operations. Supervisors work with their staff members to establish an appropriate work plan, mindful of tasks that require on-campus access.
Inner-City Arts’ Development team seeks a resourceful and tech-savvy professional who will exemplify the organization’s commitment to donor stewardship through support of key fundraising operations. The DEVELOPMENT OPERATIONS ASSOCIATE will provide assistance for the department’s two Directors, while serving as the primary administrator of the donor database.
The Development team exemplifies a culture of thoughtfulness, diligence, flexibility and joy. Our success is dependent on each member’s passionate belief in the organization’s mission and their role within that work. Team members are known for embracing opportunities to step up when help is needed and support colleagues, seeking opportunities to bridge departments, bringing good humor to their work and being forthright and respectful to all members.
With a focus on fundraising goals, the DEVELOPMENT OPERATIONS ASSOCIATE will be responsible for all aspects of donor and gift data. While the position calls for impeccable prioritization, analytical and organizational skills, this individual will find success by applying curiosity and creativity to their work — seeking solutions where none previously existed, identifying opportunities to increase efficiencies and lending a high-caliber, donor-focused approach to encourage donor engagement. The DEVELOPMENT OPERATIONS ASSOCIATE will be comfortable working on multiple projects and across teams, supporting the Development Directors needs from clerical and administrative duties to research. This individual regularly will interface with Finance and Executive teams.
While this is an entry-level position, the individual will enjoy a range of experiences and opportunities to expand critical fundraising skill sets through event, campaign, grant, Board, and major gift support. Opportunities will be available to develop frontline fundraising experience. Within the first 12 months, this person will play a key role in facilitating a database conversion, contributing to the taskforce for plan development and implementation.
- Serve as primary administrator for the Donor Perfect (DP) database by executing ongoing functions with regularity, accuracy and precision, including donor and gift entry, coding, and pledge tracking.
- Provide reports, analysis and research, as requested by the Development Directors.
- Manage a customized approach to donor acknowledgements, prepping communications and outreach for approval and final signature.
- Facilitate weekly ledgers and monthly reconciliation with the Finance Department.
- Participate on Individual Giving Team (which includes Annual Fund, membership program, and major gifts).
- Support seasonal campaigns with list development, reporting, bulk-mail logistics, solicitation, contact tracking and analysis.
- Participate on Events Team (which manages two annual fundraisers, donor affinity group meetings and cultivation events).
- Support strategy and execution of list development, invites, invoicing, revenue reporting, benefits fulfillment, guest registration, post-event data and gift entry and reporting.
- Support solicitation efforts and day-of duties, which includes overseeing registration and managing a team of registration volunteers.
- Participate on Institutional Team via supporting corporate partner benefits fulfillment, gift entry, and generation of monthly acknowledgement letters.
- Support Development Directors administrative tasks, such as meeting scheduling, donor outreach, document preparation, and report and presentation preparation.
- Support the Directors in the administration of Board communications and fundraising.
- Support Development team administrative tasks, such as calendar coordination; meeting announcements/agendas; correspondence; hard/electronic filing; general development office tasks (e.g., mail, supplies, invoices).
- Field third-party inquiries, collecting information and directing incoming opportunities to appropriate point persons.
- Support in-kind donation processes through database, acknowledgement and finance operations.
- Support quarterly donor recognition updates on website, and year-end analysis for impact reports and tax reporting.
- Update and maintain database records, including handling the import and maintenance of current mailing lists in Constant Contact.
- Perform routine database review and clean-up to maintain accuracy.
- Support the flow of volunteer information within DP and the use of that data in fundraising efforts.
- Train staff to maximize use of DP.
- Other duties as assigned.
- Bachelor’s degree required
- 2-3 years of related database administration experience
- Exceptional computer skills, including use of Donor Perfect or comparable donor database; use of Microsoft Excel/Word
- High-energy professional with keen attention to prioritization, details and deadlines
- Individual who anticipates needs, takes initiative, demonstrates flexibility, and displays a “can do” attitude
- Exceptional organizational and project management skills with the ability to manage multiple projects and deadlines
- Strong written, oral, and interpersonal skills
- Ability to effectively and graciously interface with others, including donors, students and staff
- Self-starter with the ability to work both independently or with specific direction
- Experience contributing to a collaborative and team-focused environment
- Professionalism and discretion in the handling of confidential materials
- Enthusiasm for this work, as well as Inner-City Arts’ mission and vision
HOURS: Full-time hourly position; non-exempt status. Some weekend work required.
LOCATION: 720 Kohler St. Los Angeles, CA 90021. Inner-City Arts is located in the downtown Los Angeles Warehouse District, adjacent to the Arts District.
COMPENSATION: Commensurate with education and experience.
TO APPLY: Email resume and cover letter to: Jamie Cataldo, Director of Individual Giving & Events, at email@example.com. Subject: DEVELOPMENT OPERATIONS ASSOCIATE. No calls please.
Inner-City Arts engages employees without regard to race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care status, military caregiver status, veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. All who believe they meet the stated qualifications are invited to apply. Inner-City Arts is an equal opportunity employer.
“I am just completely blown away by this place, from the second I walked in. The music, the space, the energy here - it just allows you to be free with yourself, and to accept yourself and learn to love yourself.”
– Actor Sara Ramirez, Grey’s Anatomy